SHIPPING & RETURN
All order placed from 18/12/2021 can be returned until 17/01/2022.
We offer Standard and Express Shipping
Please note that due to Covid-19 restrictions, some areas may experience delays. Contact our Customer Care for any questions or if you require assistance.
All purchased items can be returned free of charge – including reduced items.
We are happy to refund any purchases* within 14 business days from receipt. All returns must be sent via registered mail in their original condition.
*Excludes underwear, fragrance and cosmetic items which are non-returnable.
About Us
Terms & Conditions
DELIVERY INFORMATION
DELIVERY METHODS
All orders are shipped worldwide via our affiliate couriers.
As soon as we have shipped your order you will receive an email stating the tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.
You can only specify a different delivery address from your billing address, if it is your place of work. Just fill in your office address details at the checkout when prompted. All orders placed before 12PM gmt will be dispatched the same working day.*
*Please allow 2-3 business days extra for orders placed during the busy sale period.
SHIPPING COSTS
| Standard Delivery | ||
|---|---|---|
| Shipping Country | COST | DELIVERY TIME |
| USA | USD 15 | 4 Business Days |
| Canada | USD 15 | 3 Business Days |
| United Kingdom | GBP 5 | 2-3 Business Days |
| South Korea | EUR 15 | 5 Business Days |
| Japan | JPY 2500 | 4 Business Days |
| Australia | EUR 15 | 5 Business Days |
| Hongkong, Taiwan, China | EUR 15 | 4 Business Days |
| Macau | EUR 15 | 6 Business Days |
| Switzerland | EUR 15 | 3-4 Business Days |
| Norway | EUR 15 | 4-6 Business Days |
| EU Countries* | EUR 7,5 | 2-4 Business Days |
| Express Delivery | ||
|---|---|---|
| Shipping Country | COST | DELIVERY TIME |
| USA | USD 30 | 1-4 Business Days |
| Canada | USD 30 | 1-3 Business Days |
| United Kingdom | GBP 15 | 1-2 Business Days |
| South Korea | EUR 30 | 2-3 Business Days |
| Japan | JPY 3500 | 2-3 Business Days |
| Australia | EUR 30 | 2-3 Business Days |
| Hongkong, Taiwan, China | EUR 30 | 2-3 Business Days |
| Macau | EUR 30 | 3 Business Days |
| Switzerland, Norway | EUR 30 | 1-2 Business Days |
| Russia | EUR 30 | 3-6 Business Days |
| EU Countries* | EUR 15 | 1-2 Business Days |
| Europe(Not EU) | EUR 30 | 2-3 Business Days |
| Rest of the world | EUR 30 | 2-3 Business Days |
EU Countries*: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
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