Reporting to the head of the FFT ticketing service, you will ensure the smooth running of the following missions during the 2022 Roland-Garros tournament:
• Team training, briefing and team support
• Guarantor of the organization of the work and the planning of the teams of the door
• Coordination with all stakeholders (FFT, service providers, etc.)
• Information relay with the hierarchy and the customer service team at the doors
• Guarantor of the image of the tournament, an irreproachable attitude in all circumstances will be required throughout your mission
• Management of emergencies, disputes and conflicts.
You will work within a team of five people in charge of supporting in all operational aspects the thirty people attached to the ticketing customer service at the gates.
Skills required :
– Strong customer orientation
– Fluent English + Spanish or other language
– Managerial skills
– Ability to use IT tools
– Sharing of information Qualifications required
Required qualities :
– Rigor and responsiveness
– Unifier
– Team spirit
– Effective in a dynamic environment subject to pressure
– Good presentation and communication skills
Business school/IAE – Bac +4/5
First experience in sports events and team management desired
• 6-week interim (Adecco contract)
• Period: Monday April 25, 2022 – End: Sunday June 5, 2022.
Contact : [email protected]
