Shipping Information
**We’re making a few updates to our website from 11.6.24 to 11.11.24. The changes are to improve your customer experience; however it will impact dispatch of orders. Any orders placed from 11.7.24 will not be dispatched until 11.11.24. We apologize for the inconvenience caused.**
Shipping is available within the continental United States. Orders are processed and delivered Monday-Friday (excluding national holidays), we do not despatch or deliver on weekends. Orders placed after 2pm (EST) will be processed the following working day. Unfortunately we can not be held responsible for deliveries that are late. US Standard delivery is charged at $12. A single order can include up to 10 items for which the shipping prices are fixed. Delivery times are a guide only and are not guaranteed. US orders are despatched by FedEx. Please note that we currently do not ship items to Canada, Guam or Puerto Rico due to the import duty and taxes applied to deliveries from the US, which are out of our control. We also do not currently ship to Hawaii and Alaska due to exceptionally high courier charges outside of the continental United States. Our current courier service can not fulfill deliveries to US military bases. All orders placed to such addresses will be cancelled and refunded after processing.
Returns Policy
If, for any reason you wish to return your purchase, all USA orders can be returned free of charge using our pre-paid service with FedEx. All items must be returned unworn in their original packaging and within 30 days of receipt. To return your items please follow the label provided with your delivery. Please keep note of the tracking reference of the package and proof of shipment in case needed for future reference.
Alternatively you can return the items via a courier of your choice, but we’re afraid that this will be at your own expense. We would recommend that you use a recorded delivery service, as we cannot be held liable for any goods lost in transit.
Please allow up to 14 days for your return to be processed and any refund to be issued. Please note that all delivery charges are non-refundable.
If you have any other issues in relation to your order please contact [email protected]
