(1) Do you have a R&D department, please?
Yes, all employees in the department have more than 5 years of experience
to all OEM and ODM customers, we offer free design service if needed.
(2) What is the after-sale service, please?
Answer within 24 hours, 12 months warranty and service time up to 10 years.
(3) What is the delivery time please?
Usually it is 7-10 days for samples, 20-30 days for mass production and it depends on the seasons.
(4) Can you arrange delivery for us?
Yes, by sea, air or express, we have professional sales and shipping
team to offer the best and fast service
(5) Can you print our logo?
Yes, it is free if the order quantity is up to MOQ.
(6) What are your trade terms?
Price terms: FOB, CIF, EXW. Payment terms: 30% deposit
in advance, balance by T/T before delivery
(7) What is a package?
LDK Safe Neutral pack of 4 layers, 2 layers of EPE, 2 layers of woven sack,
or cartoon and wooden cartoon for special products.
