Unfortunately, we cannot provide you with access to our site at this time.

What could it be causing?

During major launches, we take additional security measures to prevent automated devices from accessing our site. In this way we protect users and give everyone the same opportunity to purchase shoes. Some feature of the device you are using must have activated our security system, and as a result we cannot allow you to access the site.

How can I resolve this situation?

Try refreshing the page, or accessing it using a different browser or device. Also, check whether any scripts (such as ad blockers) are active in your browser and try disabling them.

If the problem is not resolved, this could be caused by malware. If you are using a personal device, try running a scan with antivirus software to make sure it is not infected. If you are using a device on a shared network, ask your system administrator to run a scan for infected or misconfigured devices.