Exchange and return information
1. After receiving the product 14Exchange within 12 days/You can apply for a return.
– exchange/If you request a return, Tennis Square Customer Center will accept product collection through Lotte Express..
You can hand it over to the courier when he visits..
When exchange and return are possible
– Displays the details of products and services supplied.If the content is different from the advertisement or implemented differently..
– In case of simple change of mind.
– If the product is preserved in its original state.
When exchange and return are not possible
– tennis racket : When string work has been performed.
– tennis shoes : The product tag has been removed or, For products with signs of use.
– General product : If the packaging of the product is damaged.
If the value of the product has decreased significantly over time to the extent that resale is difficult..
2. Shipping cost related
– In case of simple change of mind. => The advertised shipping cost is borne by the customer round trip..
For size and color exchange.
– If there is a defect in the product => Seller burden
3. When exchanging or returning, please enclose the delivery fee or deposit it..
( deposit account : Kookmin Bank 578601-01-264167 Account holder: Lee Dong-seok )
ASguide
If there is a problem with the product after purchasing it from Tennis Square ASWe will guide you according to the policy..
– AS When available upon request
-> Tennis Square On/If purchased offline.
– AS Possible cases where request is not possible
->If purchased through a route other than Tennis Square.
– If something goes wrong with the tennis racket, please do not remove the strings..
– AS The period is 2~4It will take about a week.
AS and exchange return address
address : Toegye-ro, Jung-gu, Seoul 323 12-3 BMCbuilding 2Floor Tennis Square
02-2279-3379
